Phantom Screens Reviews

Real-life reviews from Phantom fans.

We’re here to make you happy. To prove it, we’re sharing our customer reviews right here where you can see them.

Latest product reviews from feefo

4.8 / 5

Based on 221 reviews over the past year

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DoorUnits

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DoorUnits

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The installer arrived on time, disassembled our old hidden screen door quickly and installed the new one - all in about 30 or 40 minutes.

MotorizedUnit

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Great products, nice finish. The installer did a great job.
Exactly what I ordered. Faster delivery. Moustiquaires Major are a very good company dedicated to the customer satisfaction. A great team.

DoorUnits

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Service rating : We were very pleased with our service. John was very professional and explained everything he was going to do. There was no mess left behind. Thank you for employing such wonderful employees. I will definitely recommend your company to my friends.
Product : We are very pleased with the beautiful new screens and doors. I very much appreciated that John took the time to explained what he was gonna do and explained how they worked. The job was done as efficiently as possible. Thank you again for employing such wonderful personnel. I would highly recommend your company!

DoorUnits

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MotorizedUnit

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I’m very pleased with the whole process of ordering, installation and the entire process. They are very professional and the screen is great and works exactly as I would expect. I can relax on my balcony now in comfort. Before I could not even go out there because of the strong afternoon sun so I now have an extra room to my condo
I would definitely recommend this company and product to anyone who is interested

DoorUnits

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We didn’t have to wait long, and it was installed quickly and easily! We love having the full screen, and the rolling mechanism seems like really good quality.

DoorUnits

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Solved a huge air distribution for our home and eliminated any flying insects getting in.
Love it.

DoorUnits

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Retractable screen door has only been in place 9 days - so far so good. Installer was great and when door is in use, the screen provide great airflow. Hopefully I’ll feel the same in a year or two.

MotorizedUnit

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Helps with blocking wind and sun. Argenta screens did the installation and they were excellent.

DoorUnits

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Service rating : Once the product was in stock, he was great to schedule the install.
Product : I have 2 homes and both have Phantom retractable screen doors. Best purchase ever!

DoorUnits

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DoorUnits

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As Above

DoorUnits

Customer Service ++
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As Above

DoorUnits

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Service rating : We chose Phantom Doors based on their reputation and brand name. We ordered three retractable screen doors. Firstly, the customer service from their authorized dealer was very poor; it took over eight months from receiving the quote to installing the doors. Secondly, the quality of the doors is subpar. Although our doors are tall and custom-made, the door handles are positioned at a regular height, making them difficult to open and close. We were told that we have a lifetime warranty on the doors, so we hope it will help us if our door stops functioning in near future.
The installer also told us that he will reach out to Phantom company and report the problem about the placement of door handles and he will get back to us, so we are hoping to hear back from him.
Product : We chose Phantom Doors based on their reputation and brand name. We ordered three retractable screen doors. Firstly, the customer service from their authorized dealer was very poor; it took over eight months from receiving the quote to installing the doors. Secondly, the quality of the doors is subpar. Although our doors are tall, and custom measurements-made, the door handles are positioned at a regular height, making them difficult to open and close. They say we have a lifetime warranty, so we hope it will help us if our doors stop functioning. The installer has told us that he will let Phantom company know about the door handle position, we are hoping to hear back from him to reinstall or change the handle positions for easy opening/closing.

DoorUnits

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Service rating : Excellent, professional and most importantly knowledgeable! Was installed within 45 minutes maximum!
Product : I had a phantom screen before and loved it, the only reason I had to change it is because I live in a condo building and they changed our windows and doors to a different color 23 years later … would still have kept the previous one if not for condo regulations(color matching the new door) , shows you how good the quality these screens are!

MotorizedUnit

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Service rating : Excellent service!
Product : We are loving the oversized retractable porch screen that was installed by Phantom Screens of Greater Sacramento! We're now able to enjoy sitting in our CA room with a fantastic view of the hills, even when the sun is at its brightest. Dustin, the owner, is super honest, easy-going, personable & an absolute pleasure to work with. Mari, who handles all the admin stuff, is professional, efficient and answered all our questions patiently, always within a few hour. We obtained bids from 3 other companies & Dustin had the best pricing. We would 110% recommend this company to anyone looking for outdoor screens.

DoorUnits

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Service rating : On time, friendly and efficient.
Product : Just what we needed to improve air circulation in our home, add more natural light to the area and let birdsong in! Installation was done on schedule and as quoted. Great job!

DoorUnits

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Was just installed but so far I love it. My dogs have figured out it’s there so hopefully they don’t damage it and then we have to upgrade to pet friendly.

DoorUnits

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Service rating : Wonderful service. Adam was very professional all along the order and install process.
Product : Love our new screens on both sets of French doors and front door. Love the streamline look when screens are tucked away and not being used.

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